Shipping and return policy

  1. Home
  2. Shipping and return policy
  • Within how many days will the order be shipped?
    The order will be shipped within 1-2 days from the date of registration of the order
  • When will the request arrive?
    Orders usually arrive within 6-12 days of the order being shipped, depending on customs clearance
  • Can I cancel an order before shipping?
    Yes, you can cancel the order and get a full refund if the order is not shipped
  • Can I cancel the order after shipping?
    In this case, you can refuse to receive the shipment from the shipping company representative, and when the shipment is returned to the site, the amount paid will be returned to your account
  • Can I return the order and get a refund?
    Yes, you can do that. Returning the order is within 30 days of receiving the order, and the order must be in the condition in which it was shipped and the products are not opened. When the shipment is returned to us, you can recover the value of the products, knowing that the shipping value and the payment service fees upon receipt are non-refundable.
  • What are the shipping costs to Saudi Arabia?
    Shipping with Aramex is 29 Saudi riyals for orders less than 300 riyals
    Free shipping with Aramex for orders over 300 Saudi riyals
    Shipping with DHL is only for orders paid in advance through the site, and its value is 49 riyals