Frequently Asked Questions

Orders are shipped from our office in London - UK.

Within 6 to 10 business days (depending on customs clearance).

29 riyals for shipping with Aramex, 70 riyals for shipping with DHL for prepaid orders only , and free for any order above 300 riyals.

Yes, it is available with Aramex.

Yes, and its value is 26 riyals added to the total order value.

We make sure that all orders are delivered to the address listed in the order, whether it is a home address or a workplace.

The products are registered with the European Food and Drug Authority and are entered into Saudi Arabia with prior approval from the Saudi Food and Drug Authority located at the Customs Authority.

Yes, but before you receive a message stating your shipment number, after which it is not possible to amend the order.

You can send the required product to the WhatsApp number, and the relevant department will inform you about the possibility of providing it.

Yes, and it will be announced on our website, social media pages and mobile application as soon as it is available, in addition to sending it by e-mail to customers registered in our newsletter.

We always launch offers at different times of the year, the best way not to miss out on Herbanta offers is to sign up for our free newsletter at the bottom of the page.

Yes, all products on the Herbanta website are original and authorized to be sold in the United Kingdom.

It can be tracked by clicking on your shipment number on the website after registering your order. You can also register to receive updates on your order either on your email or on your mobile phone.